You've Asked, We've Answered!
We are thrilled by the community's support and enthusiasm for our ALL NEW Utica Children's Museum! While we're busy building our 6 galleries and 60+ exhibits, check out our FAQs below!
FAQs About
Membership
We put together the answers to the questions everyone is asking!
Q: What does being the primary member mean?
The primary member is the main "named adult" contact associated with the membership. This person will be the museum’s first point of contact for any issues, comments or concerns.
Q: What is an additional adult on my membership?
The additional adult is the second "named adult" on the membership who is also authorized to use it. Two "named adults" are included in family memberships.
Q: Can I add more than two adults to my membership?
Yes! You can add extra "named adults" to your membership for $25 each, up to a total of four adults per membership. These added adults can use the membership without the primary member being present.
Q: What will your hours of operations be once you open?
Our hours of operation will be Wednesday-Saturday: 10am-4:30pm; Sundays from 10am-3pm.
Q: When can I book birthday parties and field trips?
Birthday parties and field trips will be available starting in June. Information about booking will be shared in April.
Q: Does my membership include discounts at any other museums?
When you purchase a UCM membership, you qualify for the Association of Children's Museums' reciprocal museum program. This program provides a 50% discount on general admission for up to six people at participating museums. The cardholder must be present to receive the discounted admission, and you must show a copy of your membership card for verification.
Q: Why does my receipt show my membership starting on the day I purchased it if I haven't visited yet?
Your membership will be activated on your first museum visit. However, your receipt will display an expiration date of one year from the purchase date. You will see the date updated on your account after your first visit.
Q: Is there a physical membership card? Do I need it on me when I visit?
No, the museum does not issue physical membership cards. When you purchase a membership, you will receive a digital version. You can present either the digital card or your photo ID when visiting the museum. You can also add it to your Apple or Google Wallet.
FAQs about
General topics
Want to visit? Host a party? Volunteer? Take a tour? Read all about how you can do that and more at the Utica Children's Museum!
Q: When will you be open?
We will be opening May 1st! Memberships are on sale NOW. Visit our Membership Page for information on:
- Membership Levels (They pay for themselves in about 3 visits/year!)
- General Admission Pricing
- Museums For All Pricing (Discount for those eligible, ID and EBT card required)
- Membership Benefits and Discounts
- When you can start to schedule field trips
- When you can begin to book birthday parties
Q: Where is the Children’s Museum located?
We are located at 106 Memorial Parkway, Utica 13501 on the corner of Holland Avenue (look for the big, glass Rotunda!)
Q: How are the Museum and ICAN connected?
ICAN's Family Resource Center is a central hub where children, youth, and families across the region can access comprehensive services in a supportive, strengths-based, engaging, and client-centered environment. By combining a family-friendly Children's Museum and a fully functional social service hub, both organizations can increase access to services for children, youth, and families needing support while destigmatizing education, health, mental health, and behavioral health services.
Q: Are you hiring or accepting volunteers?
All of our job opportunities can be found here on our website! At this time we are not accepting any volunteers, but check back when we open!
Q: When can I visit?
The Children’s Museum will be opening May 1st and memberships are on sale NOW!
Q: How can I get involved with the Children’s Museum?
Make a gift today to our Capital Campaign to help us advance and sustain the museum! You can also follow us on social media and join our email list to engage with us while we prepare to open.
Q: How do I book a party with the museum?
Birthday parties will be available starting in June. Information about booking will be shared in April.
Q: What will the Children’s Museum do to help the region?
The Children’s Museum will promote children's educational success by providing play-based experiences that are also aligned with the state’s Common Core Standards.
Q: What’s new about the Children’s Museum?
Everything! The Children’s Museum will bring adventure learning, skill discovery, culture, and play to our visitors. Embracing the traditions and seasons of the Mohawk Valley, our new exhibits will showcase our vision and values to the region.
Q: Do you have Gift Cards or Memberships Available?
Thanks for your interest! At this time we do not have gift cards available for purchase, but you can purchase a membership here!
FAQs
About Our
Mobile Museum
Are you looking to bring the FUN to you? Look no further with the Utica Children's Museum's Mobile Museum which provides programming on-the-go! Public and Private events are available.
Q: How do I book the Mobile Museum for my event?
Q: What kind of activities or programs does the Mobile Museum provide?
The Mobile Museum offers customized activities that best fit your organization’s or event’s needs. Kids of all ages enjoy building, working together, playing with and meeting new friends through fun activities and so much more!
Q: Will you bring the Mobile Museum anywhere?
Yes!
Q: What comes with the Mobile Museum?
We bring a fully staffed van filled with the programming and activities best suited for your event. Our play ambassadors are on site to help guide you and your children through self-responsible play.
Q: Do the play ambassadors provide supervision?
While our play ambassadors are on site to help guide you and your children and engage with them as they enjoy our mobile exhibits, we are not responsible for supervising the children participating. Please be prepared to have adult supervision present at your event. We appreciate your cooperation in keeping the Mobile Museum a safe environment for all!
